Lyft employees may have improperly looked at customer data


Lyft employees may have improperly looked at customer data
Lyft employees may have improperly looked at customer data

As Uber goes, so does Lyft, it sounds as if. The journey-hailing corporate says it’s investigating whether or not some of its staff abused get admission to clearances and looked into customers’ knowledge, with one pronouncing it went on for “too lengthy.”

Lyft confirmed to The Tips Thursday it was taking a look into the allegation after receiving an anonymous tip from a current or former worker on the San Francisco-primarily based company.

“Keeping Up the trust of passengers and drivers is fundamental to Lyft,” a Lyft spokesperson informed The Verge in an electronic mail. “the particular allegations on this put up can be a violation of Lyft’s insurance policies and a cause for termination, and feature not been raised with our Legal or Govt groups. we’re conducting an investigation into the matter.”

in addition to claims of staff monitoring the place present or former important others have been asking for rides and tracking “horny folks” they encountered on Lyft Line rides, one allegation claimed workers had been taking a look at outstanding figures in and out of the tech world.

“I’ve heard at least one employee brag about having Zuck’s telephone quantity from using our data,” the individual said, using the nickname for Facebook CEO Mark Zuckerberg. (Mr. Zuckerberg didn’t have a remark for this article.) “Another employee has bragged about gathering the info of Hollywood actresses and porn stars,” the anonymous particular person mentioned.

The allegations relatively reflect a 2014 accusation from a BuzzFeed journalist that Uber’s “God View” instrument enabled company workers to trace her region as a result of she “used to be 30 minutes late to a meeting.” Uber and the State of latest York later settled for a $20,000 superb in 2016. Last 12 months, Uber used to be accused of using device to track rival Lyft drivers that later precipitated the FBI to open an research into the company.

Amid the allegations at Lyft, on the other hand, it maintains best staff who needed get admission to to consumer data to do their jobs won the clearances and a log of inquiries tied to people used to be maintained, the corporate spokesperson stated.

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